Goldmoney Outlook. Why Goldmoney? Lowest Fees Goldmoney offers the least expensive way to buy, sell, store, and take delivery of physical precious metals.

Deliverable Bullion Precious metals can be shipped to clients in a selection of coins and bars via SchiffGold. Institutional Services We offer institutional services for HNW family offices, corporations, and trusts that provide access to our pricing, execution, and custody technology through an API.

According to GoldMoney, the set-up of a holding takes just a few minutes. Transfer funds to your Holding Clients can wire funds to GoldMoney from a bank account after they have signed up.

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They don't answer the phone. You can only leave a message. I have been trying to liquidate my account for 3 weeks, filled in all the forms online.

I even got a response that they got the message and to give them a few days. Comment Thank you Share Helpful A completely dishonest if not criminal institution.

I have tried for a week to sell my holdings but there is always some reason they won't process the request and though they promise every day the issue will be resolved and someone will call me they do not follow up.

Is my money lost forever? Comment Thank you Share Helpful 2. Since 3 December I have been waiting for answers to questions about the new charges that are to take effect from After asking several times, no reply to date.

It seems as if we only want to look after wealthy customers here? Until a few months ago, answers were usually given on the same day.

Not only the fee model seems to have changed here. I am disappointed and not satisfied. They take your money, deduct fees for nothing, and don't give it back when you withdraw.

A scam! I see they aren't on BBB so I can't report them. Comments 1 Thank you Share Helpful 9. I opened an account around and was very happy with the service.

Goldmoney was then bought but a Canadian outfit a few years ago and it's not been the same since. I was locked out of my account 9 months ago with no notification, as I had to provide proof of identity.

This happened again very recently. Not sure why, as I'd been a client for nearly 16 years. Whilst I was able to make a withdrawal, that, and the increasing fees, made me decide to close my account and go elsewhere.

Being locked out of an account even for a few days made me very distrustful of them, which is a real shame as the service they provide ought to be made widely accessible to all.

I have maintained a goldmoney account for more than a decade with a six figure balance. I first noticed a flood of poor reviews about a year ago and made a five figure withdrawal.

I did have to jump through some KYC hoops at that time which was mildly annoying and took a few days, but - once that process was completed - the withdrawal went smoothly.

Upon seeing the latest flood of bad reviews I just made another five figure withdrawal. The money was in my account the next day without any problems at all.

Comment Thank you Share Helpful 8. Great service provides a important service to society, every time I look at my account number go up, this goldbull run just beginning I think.

GoldMoney gets you on the train and safely to your destination! They tell us about fees in December and take fees on jan 1st for dec to jan.

They have hidden fees for transactions and take weeks to withdraw money still waiting. To top that they have removed the ability to find and post on the treads on the forum which are negative towards them.

Censorship, not being transparent, delayed withdrawals, do you want to put your money with people like that.

After one month and several attempts, I have not managed to receive any of the requested information by Goldmoney. I wonder if they are still alive.

I have been working for 30 years in the industry and this company is the last place on earth where I would put my savings. Comment Thank you Share Helpful 4.

I was placing money monthly for my son into a gold account as felt there was a better return than in the bank. When I looked at my account which is just shy of one Oz of gold I noticed without any notice that I am being charged 10 dollars a month.

I tried in vain after many attempts to get my money out I have resorted to calling messaging practically begging to get the money out but I keep getting a automated robot telling me someone is dealing with this.

It has since been two weeks still being charged and additional charges to move vault and attempt to move money which cost 30 dollars. I then tried to take money out which is rather confusing I was charged 35 GBP to withdraw 16 pound which is all it would let me take.

I asked for this to be cancelled but still no human reply. Avoid this disgusting company at all cost I can see from other reviews this is not a one off still waiting for human contact and money is still in vault held by nothing more than mafiosos posing as businessmen.

I have been customer for many years at least three and never had an issue with them. I religiously used their platform to buy my precious metals.

When I had a question, I would contact their support team and they would answer usually within 24 hours. Then something changed. Starting end of , they updated their price structure, mind you, they were not cheap to begin with!

Our custodial Holdings provide access to allocated, segregated, insured assets that belong to you. Client support is central to the Goldmoney experience.

As a Holding owner, we will provide you with a dedicated Relationship Manager to guide you through the buying process and answer any questions you may have.

Holdings can be customized to suit your needs; whether you require unlimited funding or specialized delivery and collection of your metal, or wish to use multiple bank accounts, your dedicated Relationship Manager will work with you to accommodate your requests.

Holding Features. Want to learn more? Download the Goldmoney Brochure.